Dear Fellow Traveler,
We know that when you need a part for your caravan or motorhome, you’re not just ordering a product—you’re waiting for the key that will unlock your next adventure. That’s why at Spare Parts Shop, we’ve designed a delivery process that’s as reliable as the genuine Thetford, Dometic, and Truma parts we supply.
Your Shipping Options
We offer two straightforward shipping methods to get your order to you securely and efficiently:
🚚 Standard Shipping: $12.95
For those who need their parts quickly, we partner with global leaders DHL or FedEx. Your order will be processed within 1-2 business days, and you can expect delivery within 10-15 days after it ships. This option provides full tracking and peace of mind.
📦 Free Shipping on Orders Over $50
For orders over $50, we’re happy to offer free shipping via EMS. Your order will still be processed within 1-2 business days, with delivery typically occurring within 15-25 days after shipping. It’s our way of helping you keep your home on wheels in perfect condition without breaking the bank.
Our Commitment to You
We understand the frustration of a delayed trip. Our team works diligently to ensure every order is handled with care and dispatched promptly. Each genuine part is carefully packaged to ensure it arrives in perfect condition, ready for installation.
Your satisfaction is our priority. If any part isn’t right for you, we offer a straightforward 15-day return policy from the date you receive your items.
Questions About Your Order?
Our team of specialized experts is here to help. If you have any questions about delivery times, tracking your package, or anything else, don’t hesitate to reach out to us at [email protected].
Thank you for trusting Spare Parts Shop to be your partner on the road.
Happy Adventures,
The Team at Spare Parts Shop
Your Trusted Partner in Caravan & Motorhome Maintenance